Madhusudhan Reddy Kandimalla — Learning Experience Architect & AI-Enabled L&D Leader

Open to Global Learning Delivery & Program Leadership Roles

Madhusudhan
Reddy Kandimalla

Learning Experience Architect / AI-Enabled L&D Leader / Squad Lead @ Verizon

I design learning systems — not just modules. Ten-plus years turning complex telecom, banking and healthcare operations into interactive, measurable experiences, now built with AI as a core part of the toolkit.

▸ View Live Portfolio Explore Career Map

10+

Years in L&D

Industries

150+

Modules Shipped

GenAI

Workflow-Native

Madhu Kandimalla

L&D Squad Lead · Verizon

Instructional Design

GenAI Workflows

Rise & Storyline

Program Leadership

Scroll

System Architecture

My process runs like a pipeline, not a checklist

ADDIE isn't a poster on my wall — it's the live workflow every program moves through. Click a stage to see what actually happens inside it.

Analyze

Diagnose

Design

Blueprint

Develop

Build

Implement

Deploy

Evaluate

Measure

Analyze

Before designing anything, I diagnose the real gap — performance data, stakeholder interviews, and a hard look at what's actually stopping the learner from succeeding on the job. The best-designed module for the wrong problem is still a failed investment.

Needs AnalysisStakeholder InterviewsPerformance Data

Capability Map

A connected system of skills, not a list

Drag to orbit, hover a node for detail. Every skill here is wired to real delivery work — not a buzzword cloud.

Drag to rotate · Hover a node

Live Telemetry

Outcomes I can actually measure

Completion rates are a floor, not a ceiling. Here's what the work has moved.

Modules & Simulations Authored

Career

Industries Delivered Across

Live

Avg. Development Time Reduction

Process

Years in Learning & Development

Ongoing

💻

Technology

Telecom Ops

🏥

Healthcare

Clinical Sim

🏦

Banking

Compliance

📡

Telecom

OMNI / Retail

🔬

Consulting

Enterprise L&D

Career Trajectory

Ten years, four industries, one throughline

Each role taught me the same lesson from a different angle: design quality means nothing if delivery operations fail. Click any role to expand it.

Senior Instructional Designer & L&D Squad Leader

Verizon Data Services India

Current · Hyderabad, India

OMNI Return ProcessingRise 360Squad LeadershipGenAI Workflows

Leading L&D delivery for OMNI Return Processing — building a multi-module Rise 360 series covering ACSS Flex Flow, customer consent capture, and agent decision flows.
Built fully custom HTML5/CSS/JS interactions inside Rise 360's iframe constraints — flip cards, drag-and-drop, branching knowledge checks, locked progression.
Leading a squad of instructional designers, setting quality bar and review cadence across the team's output.
Embedding GenAI into the L&D production pipeline — prompt engineering for faster authoring, QA, and content variation.

Instructional Designer

Wells Fargo

Banking & Finance · Hyderabad, India

Regulatory ComplianceRisk TrainingStoryline

Designed regulatory and risk-compliance training for a global banking workforce, translating dense policy language into scenario-based learning.
Partnered with compliance and legal stakeholders to keep content audit-ready while staying learner-friendly.
Built assessment-driven modules with measurable pass/fail accountability tied to role-based risk exposure.

Instructional Designer

TEK Systems & Accenture India

Consulting · Hyderabad, India

MicrolearningMobile-FirstGlobal Delivery

Developed microlearning and mobile-first job aids for enterprise global L&D programs across multiple client accounts.
Collaborated with onshore and offshore teams in a matrixed consulting environment, balancing client-specific brand standards.
Worked across rapid-turnaround engagements, building reusable templates to compress delivery timelines.

Instructional Designer

Trivium Educational Services

Sep 2018 – Feb 2021 · Hyderabad, India

80+ ModulesLMS ImplementationQA Standards

Independently authored 80+ eLearning modules; built templates that reduced development time by 20%.
Supported LMS implementation — uploads, metadata structuring, and user acceptance testing.
Introduced QA checklists that improved first-pass approval rates across the design team.

Technology Stack

Tools I build with, daily

🎨

Storyline 360

Authoring

🚀

Rise 360

Authoring

🎬

Adobe Captivate

Authoring

☁️

Adobe Creative Cloud

Design Suite

🎥

Camtasia

Video / Screen Rec

📷

Snagit

Screen Capture

🧑‍💻

Synthesia

AI Video

📊

Workday LMS

LMS Platform

🏗️

Cornerstone

LMS Platform

📡

SCORM / xAPI

Standards

🤖

Generative AI

ChatGPT · Copilot · Gemini

📎

Microsoft 365

Productivity Suite

🔵

Google Workspace

Collaboration

🔗

SharePoint

Content Management

🔍

Articulate Review

QA & Collaboration

Work Showcase

Live, interactive work — not screenshots

A curated set of learning experiences I've designed and built. Click any card to launch it inside a live preview, right here.

▶ Live Preview

Simulation

Storyline-styleInteractive

Constructive Feedback Simulation

A chatbot-style simulation where learners practise giving feedback — branching choices, live tone scoring, full debrief.

💬 Dialogue Sim🎯 Branching📈 Live Scoring

+ Add Work

Coming Soon

eLearning

eLearning Module Sample

Add your next eLearning project — Rise 360, Storyline, or any HTML5 output.

🎨 Storyline / Rise📋 Scenario Design

+ Add Work

Coming Soon

Compliance

Compliance Training Program

Showcase a compliance module — HIPAA, AML, FINRA, or any regulatory training.

📋 Regulatory✅ Assessment

+ Add Work

Coming Soon

ILT / VILT

ILT Facilitator Guide / Deck

Add a facilitator guide, VILT deck, or job aid sample.

🎤 Facilitation👥 Learner Guide

+ Add Work

Coming Soon

AI / Tools

AI-Powered Learning Tool

Showcase a Synthesia video, GenAI prototype, or AI-generated experience.

🤖 Gen AI🎥 Synthesia

+ Add Work

Coming Soon

Scenario

Branching Scenario / Game

Add a branching scenario, gamified quiz, or interactive decision-tree module.

🎮 Gamification💬 Branching

Design Beliefs

My learning philosophy

Context before content

Before designing anything, I ask: who is the learner, what decision do they need to make, and what's stopping them? The best-designed module for the wrong problem is still a failed investment.

Operations is design

A beautifully designed program that fails in logistics fails the learner. I treat delivery architecture — scheduling, LMS setup, vendor readiness — as part of instructional design.

Measure what matters

Completion rates are a floor, not a ceiling. I design for measurable behavior change — building evaluation in from Day 1 and using data to drive continuous improvement.